We are a Martech agency specialising in rewards, incentive, and loyalty marketing – providing the ideas, planning, and delivery of campaigns for some of the world’s biggest brands. With a mission to create ‘positive customer emotions’ to deliver long-term ROI, we help our clients to acquire new customers, and retain their existing ones with the use of tailored and dynamic technology platforms.
With over 20 years of experience in the industry, our team of in-house specialists work on full end-to-end journeys, consulting, developing, and implementing marketing strategies that improve acquisition conversion, engagement, and retention rates.
We pride ourselves on being technology-led and innovative, with data security being at the very heart of what we do.
We provide the ideas, planning, delivery, and support for ‘reward’ campaigns as well as creating tech platforms, products, and partnerships that aid sales conversion, customer engagement, employee engagement, and retention.
We are one of the largest ‘reward’ issuers in the UK, processing millions of pounds in cashback, gift cards, experiential and physical incentives. Providing platforms for loyalty & CRM programmes and have built a suite of ‘experiential’ products, which can be used as rewards within campaigns.
ACQUISITION & RETENTION
Industry experts that work to develop compelling, innovative campaigns to differentiate your product.
FULFILMENT & DISTRIBUTION
We have our own warehouse and distribution team who strive to meet your fulfilment needs.
DEDICATED CALL CENTRE
A dedicated in-house call centre can deal with all customer contact throughout the duration of the campaign.
INCENTIVE SOURCING & PARTNERSHIPS
Working with best of breed brands we source everything from vouchers and branded goods to high end tech, home entertainment and experience packages. We also have a designated Partnerships team who manage partnership programs for clients.
DESIGN & DEVELOPMENT
Development team love to create innovative web solutions and have a passion for UX and great customer journeys.
TECH DEVELOPMENT
We develop bespoke tech solutions from MI and campaign hubs to fulfilment platforms and apps.
PROJECT MANAGEMENT
Our professional and friendly project managers are the vital link, ensuring we deliver on budget and on time.
DATA & SECURITY
An experienced data team can manage your data and report on analytics for your campaign. Also adhering to strict security protocols and are ISO 27001 accredited.
CONTENT CREATION
We work with our clients on innovative content creation and management of campaigns.
By investing heavily in research, tech, and development, MLP can offer a suite of SAAS products including gamification platforms, cashback platforms, referral systems, MLP SAS (Save a Sale), My Rewards (for Sales and HR teams), Take Time (rewards and discount) and Strategic Partnerships with a vast network of brands.
With over 20 years of experience in the industry, our team of in-house specialists work on full end-to-end journeys, consulting, developing, and implementing marketing strategies that improve acquisition conversion, engagement, and retention rates.
