It’s official …. Emotions are the Number one Driver for Retail Loyalty, According to a Recent Study
By Loyalty Science Lab Yuping Liu-Thompkins, Professor of Marketing and Founder & Director of Loyalty Science Lab shares her newest publication in the Journal of Retailing and we are proud to share it with our audience too. In the paper, Yuping and her fellow authors Leila Khoshghadam, Saeed Zal, and Arjang Attar Shoushtari, investigated what aspects of the retail …