Gift Cards and CX
Why does the experience of purchasing and redeeming a gift card affect sales revenue? How can brands raise their game online and offline?
Your host is Hadie, Founder of The Gift Club, joined by panellists:
Benita Johnson, Sr Gift Card Manager, Home Chef
Karice Moore Hill, Managing Director of SELP
Todd Tomlin, Co-Founder and COO at Ncentiva
Agnes Fasano, Manager – Global Marketing at Celebrity X Cruises
*Sponsored by Home Chef