By Kate Hamer, Customer Experience Consultant at CX Den The term “personalisation” has been thrown around Board Rooms and
By Kristie Atkins The story is all too familiar. A board member says we need a loyalty program! Another
Brits set to spend more than £670 per person in just two weeks once restrictions are lifted in April
Our Founder, Hadie, meet Steve Hoban, CEO of Suresite who shared his learnings and experience of launching the first loyalty program
It’s a great interview for the ears of any retailer who is looking to implement their own loyalty program. Some
Brands are powerful things, evoking the strongest emotions in even the most seasoned of shoppers. It’s very hard to avoid
Our Founder, Hadie Perkas, chats to Ben Rachel, Founder of Soul, a London based customer engagement agency who take a
Not-so-fantastic-plastic: Why the Best Loyalty Schemes Have Gone Digital The handy loyalty card which slips seamlessly into a wallet
