Physical Gifting / Merchandise for Loyalty

Quick and fast delivery of rewards is paramount. How can the global distribution of physical merchandise race against time and meet customer expectations?

We’ll discuss how and why people still want to buy and gift physical merchandise. How loyalty is not always about the digital world and how employees prefer to be appreciated with tangible, luxury rewards. We’ll take a look into the necessity of speed from order to receipt and how the ‘experience’ of gifting physical goods is paramount to meet the expectations of the gifter and the recipient.

Your host is Hadie, Founder of The Gift Club, joined by panellists:

Christian Haubold, Founder/MD, 1Concepts AG

Sophie Reay, B2B & Key Accounts Executive, Weber Stephens

Eleanor Kirby, Head of Supply Chain – Europe, O.C.Tanner