Listen and watch now!
How can the global distribution of physical merchandise 🎁 race against time and meet customer expectations?
Our panelists discussed
- How and why people still want to buy and gift physical merchandise.
- How loyalty is not always about the digital world and how employees prefer to be appreciated with tangible, luxury rewards.
- The necessity of speed from order to receipt and how the ‘experience’ of gifting physical goods is paramount to meet the expectations of the gifter and the recipient
Your host was Hadie, CEO and Founder of The Gift Club with:
- Christian Haubold, Founder/MD at 1concepts AG.
- Sophie Reay, B2B & Key Accounts Executive at Weber-Stephen Products UK.
- Eleanor Kirby, Head of Supply Chain at O.C. Tanner.
- Jim Maga, VP Global Procurement at Global Reward Solutions.
