
Loyalty Programmes: Nurtured, Engineered, or Both?
The Gift Club This article explores the concept of whether loyalty can be (should be?) nurtured or engineered, or
The Gift Club This article explores the concept of whether loyalty can be (should be?) nurtured or engineered, or
By Adam Posner, A Point of Loyalty *Joyalty A word I found in the book Brand Currency by Steve Susi.
By Ralph Browning, Epsilon Business Development Director (EMEA) “The most successful reward programmes adopt a hybrid physical/emotional model to
By Dominik Megert, Managing Director at Offerz On 24th October, we proudly launched our B2B white-label platform, suitable for
By Adam Posner of The Point of Loyalty It seems to me loyalty programs are going through a wave
By Blackhawk Network APAC For years, Blackhawk Network has worked with NAPCO Research to take a comprehensive view of
By Adam Posner, The Point of Loyalty For the first time in our ongoing customer loyalty and loyalty program
By Joseph Taylor, Senior Vice President of Strategic Consulting and Operations, Epsilon Yes, we know loyalty programmes are designed
By Prem Patel, Managing Director of Catalina UK Consumer touchpoints are growing exponentially, making media activation more complicated as
Research reveals 70% of loyalty program members in 2022 are taking advantage of most of their rewards and benefits, up